If you have decided that you want to set up a business in carpet cleaning, or indeed if you have already managed to set it up, one of the main things that you will want to think about is how you are going to get the clients that you need in order to make a profit. The good news is that almost anybody is a key target, because they will all own carpets, however the down side is that there will be other people who know this, and who will therefore be wanting their business, too. It is important that you are able to build up a rapport with all of the people who you speak to when you’re trying to encourage them to use your business. Although you are obviously trying to get some sales, if you make this clearly your only focus, there is the chance that they will not like this approach, and will therefore not want to work with you in the future. Being friendly is vital, especially when you consider the fact that, if you get the job, you will be entering their homes in the near future. You also need to make sure that you are competing with the other carpet cleaning companies that are in the local area. A lot of work will be gained based on word of mouth, so this means that if you are just starting out, and have very little experience, then one of the only things that you can do is to work for very low prices while you build up your experience. You may find that there are people will to let you clean their carpets for free in return for a good review for your business, and this might be an idea, as it would let future clients see that you do actually have at least a small amount of experience. Once you have gained the job, you need to be punctual and polite with your clients. Nothing makes people run faster than a rude work-person in their home, so you should always do everything that you can to make your clients feel at ease with your presence. As long as you do this, you should find that they are happy with your work, and willing to recommend your carpet cleaning company to other people in the future, which is what you really need to secure your own success.